Logging on tutorial

Logging on for the first time

Q&A

Step by Step

• Step 1
• Step 2
• Step 3
• Step 4
• Step 5

As a new member, you should receive this welcome email with your logon user name.

If you can’t see the email, check your spam folder.

Click on the long link.

You’ll see this screen for setting your password.

The system will suggest a secure but hard-to-remember password.

You may not want to use that suggested password unless you have a tool for remembering passwords.

This is not the place for a long tutorial on picking a good password. Try an internet search for advice. Or use several short unrelated words separated by digits or punctuation marks.

You can press the button to generate a different complex password or overtype the password with one of your own choosing.

The system will warn you if you try to set a weak or very weak password.

You can try a stronger password or (not recommended) tick the box to go ahead with the weak password anyway.

When you have chosen a password (that you can remember), click “Save Password”

You should then see this screen

Click on the Log in link.

You are now at the standard login form.

Enter your username or your registered email address and your new password.

If you are the only user of this device, you can also tick the “Remember Me” box to save you from having to login every time.

Lost password?

If in the future you need a new password, either because it’s time for a change or because you forgot the password, click the “Forgotten..” link.

The system will send you an email to set a new password.

What could possibly go wrong?

1. You can’t remember your userid (or password) and have several unsuccessful attempts at logging in.
   • What happens: The system thinks that multiple failed logins in quick succession could be a hacking attack. It blocks your access for a short time.
   • Solution: wait 15 minutes. Then try again or use the password reset process.
2. The password reset email never arrives
   • Why? This could be because your userid is registered to an obsolete email address, or because the email was put into your spam/junk folder, or discarded without notice by your mail service.
     • If you’d tried before and the password reset email never arrived, please try the Lost Password process again.
     • If you still find that the password emails still don’t arrive, please let me know.
   • Solution: try again to see if it was a one-off error. Then if that doesn’t work, email the webmaster who’ll be happy to help you.
3. You get an invalid email address error when you try to reset your password
   • Why? Maybe you changed your email address, or you’re a fairly new user and your updated details didn’t carry over to the new website.
   • We are also checking the membership database for consistency with members’ registration details on this website.
   • Solution: email the webmaster who’ll check your registration details are up to date.
4. Any other problem
   • email the webmaster with details. He’ll be happy to help you.

Website tips of the week

1. If you ever want to change your password in future, use the lost password procedure.
2. The logon panel has a “Remember Me” checkbox
   • If selected, the computer sets a long-lasting cookie so that you don’t have to logon again next time you come to the site.
   • Depending on your browser’s privacy settings, this might not work)
   • If you don’t need to access members-only information, pages will load more quickly if you aren’t logged-in.
   • And don’t use “Remember Me” on a shared device.

Adrian Walmsley
WPS Webmaster
ku.co1758136752sotoh1758136752pniw@1758136752retsa1758136752mbews1758136752pw1758136752

This is reprinted, with minor amendments, from WPS Member Newsletter 264, 2 August 2020.